Terms & Conditions

1. Acceptance of Terms

By accessing or using Nishchay Multiverse Innovation, its website, mobile applications, products, or services, you agree to comply with and be bound by these Terms and Conditions.

2. Eligibility

Users must be at least 18 years of age and legally capable of entering into binding contracts under applicable Indian laws.

3. Products and Services

The Company may provide:

• FMCG Products
• Grocery Products
• Edible Oils
• Personal Care Products
• Fashion Products
• Electronics
• Digital Products
• Food Delivery Services
• E-commerce Marketplace Services
• Wallet, Cashback & Reward Programs

4. Product Accuracy

We strive to ensure that product descriptions, pricing, images, specifications and availability are accurate. However, inadvertent errors may occur and the Company reserves the right to correct such errors without prior notice.

5. Orders and Acceptance

All orders are subject to verification, payment authorization, fraud prevention checks and product availability.

• Refuse any order
• Cancel suspicious transactions
• Request additional verification
• Limit quantities purchased

6. Pricing and Payments

All prices displayed are in Indian Rupees (INR). Taxes, shipping charges, convenience fees or service charges may apply wherever required.

7. User Obligations

• Provide accurate information
• Maintain account security
• Comply with applicable laws
• Not engage in fraudulent activities
• Not misuse promotional offers
• Not interfere with platform operations

8. Anti-Counterfeit Commitment

Nishchay Multiverse Innovation maintains a strict zero-tolerance policy against counterfeit, pirated, unauthorized, duplicate or misleading products.

9. Intellectual Property

All trademarks, logos, software, content, graphics, designs and materials remain the exclusive property of Nishchay Multiverse Innovation or their respective owners.

10. Third Party Services

The platform may integrate third-party payment gateways, logistics providers, delivery partners and communication services. The Company shall not be liable for disruptions caused by third-party providers.

11. Limitation of Liability

The Company shall not be liable for indirect, incidental, consequential, special or punitive damages arising from the use of the platform.

12. Refunds and Cancellations

Refunds, cancellations and replacements shall be governed by the Company's Refund & Cancellation Policy available on the platform.

13. Privacy

Collection and processing of personal information shall be governed by our Privacy Policy.

14. Termination

The Company reserves the right to suspend or terminate access to users who violate these Terms or engage in fraudulent activities.

15. Governing Law

These Terms and Conditions shall be governed by the laws of India.

The courts located at Thane, Maharashtra shall have exclusive jurisdiction over all disputes.

16. Contact Information

Nishchay Multiverse Innovation

Email: support@nishchay.in
Website: www.nishchay.in
Phone: +91 9594777373